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Patients & Visitors

Patient Focused Care


Riverside Medical Center's patients have access to advanced technology and a healthcare plan
specifically designed for their successful treatment and recovery. From admission until
discharge and beyond, Riverside Medical Center's teammates focus on exceptional care, close to home.





Patient Portal

Keep up with your personal health information by using the patient portal. We've made accessing your health records easy, but your information is still entirely private and confidential. See and manage lab results, perscriptions, billing, immunizations records, surgical history, past procedures, discharge instructions and more.
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If you are experiencing any of the following symptoms please let us know upon entry.

  • Fever or chills
  • Cough
  • Shortness of Breath or Difficulty of Breathing
  • Fatigue
  • Muscle or body aches
  • Headaches
  • Sore Throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

Area

COVID (including PUI)

Non-COVID

ED

No visitors (exceptions; end of life, pediatrics, special needs)

ICU

No visitors (exception: end of life, pediatrics, special needs)

Med Surg II Unit

No visitor

One visitors during assigned visitation hours.

Surgery/Cath Lab

No visitors

One visitors, per patient

Clinics

No visitors (exceptions; pediatrics, special needs)

 

No visitors, unless patient requires assistance,

One visitor per patient needing assistance

One visitor per pediatric patient

 

Radiology

Only the patient allowed in area unless pediatric or assistance required.

 

Lab

Only the patient allowed in area unless pediatric or assistance required.

Outpatient

 Infusion

Only the patient allowed in area unless pediatric or assistance required.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  • Visitation hours are 8am-4pm (except for end-of-life)
  • Visitors must be 12 years of age or older
  • Visitors must always wear a mask
  • We strongly recommend no visitors over the age of 70
  • We strongly recommend people with chronic conditions, such as lung or heart disease, do not visit
  • If patient is pediatric or disabled and requires assistance for care, then a visitor may be allowed

 

 

Staying Connected:

While we know that a no visitor policy is difficult for family it is important for Your Health. Riverside understands the importance of staying connected and encourages patients to do so. Here are some tips on how to stay connected to your loved one during a hospital stay:

 

· Write down the name and phone number for your loved one’s hospital room and nurse’s station

· Write down questions for your loved one’s care team so you can ask them all at once.

· Set-up Proxy Care through Patient Portal to stay up to date on the latest test results and messages.

*Your love one will need to authorize your access to their Patient Portal through Riverside Registration Department