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Patients & Visitors

Patient Focused Care

Riverside Medical Center's patients have access to advanced technology and a healthcare plan
specifically designed for their successful treatment and recovery. From admission until
discharge and beyond, Riverside Medical Center's teammates focus on exceptional care, close to home.

Patient Portal

Keep up with your personal health information by using the patient portal. We've made accessing your health records easy, but your information is still entirely private and confidential. See and manage lab results, perscriptions, billing, immunizations records, surgical history, past procedures, discharge instructions and more.
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Visiting Hours - 8am-9pm, 7 days a week.

Entrance Hours:

  • Main Entrance: 6am-5pm
  • Emergency Room: 24/7



Overnight visitors - Visitors wishing to stay after hours with a patient must check in with charge nurse and nursing supervisor.


 Children – Children of any age are permitted to visit patients provided that neither the child nor patient have a communicable illness. Children must be attended by an adult at all times.


Isolation – Visitors of patients who are in isolation will be asked to check in with the nurse’s station prior to entering the room and must adhere to isolation requirements set forth.


Intensive Care Unit - Visitation hours for ICU are as follows: 8-8:30am, 10-10:30am, 12-12:30pm, 2-2:30pm, 4-4:30pm, 6-6:30pm, and 8-8:30pm. Only two visitors per patient at a time are allowed. Visitation may be restricted at the discretion of the physician or ICU nurse.


Emergency Department – One visitor may accompany the patient to the exam room. All other visitors are expected to remain in the ER waiting area.


**Circumstances may allow for exceptions to any visitation restrictions, to include but not limited to clergy or a designated support person for a patient with a disability to provide assistance with patient’s treatment.


**Visitation During Emergency Operations – During a pandemic such as COVID 19, a natural disaster, or times of patient/employee safety concerns, RMC may restrict or limit visitation. RMC will follow guidelines from regulatory agencies such as CDC, CMS, LDH, and the Joint Commission. Visitors are expected to follow the RMC protocol in place during these times.


**If you are experiencing any of the following symptoms please let us know upon entry.

  • Fever or chills
  • Cough
  • Shortness of Breath or Difficulty of Breathing
  • Fatigue
  • Muscle or body aches
  • Headaches
  • Sore Throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea