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Patients & Visitors

Patient Focused Care


Riverside Medical Center's patients have access to advanced technology and a healthcare plan
specifically designed for their successful treatment and recovery. From admission until
discharge and beyond, Riverside Medical Center's teammates focus on exceptional care, close to home.





Patient Portal

Keep up with your personal health information by using the patient portal. We've made accessing your health records easy, but your information is still entirely private and confidential. See and manage lab results, perscriptions, billing, immunizations records, surgical history, past procedures, discharge instructions and more.
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Medical Records/Health Information


Phone: 985-795-4155

Address:
1900 South Main Street
Franklinton. La. 70438

Manager: Kim Milton

Health Information Management Department is a support service of Riverside Medical Center whose primary purpose is to contribute to the quality of patient care through the development and maintenance of a comprehensive, centralized medical record system. This system provides health care data and other information to support and promote the related goals and activities of Riverside Medical Center.

The centralized Health Information Management Department provides functional support to all components of Riverside Medical Center with respect to information management. These functions include:

Providing patient identification and numbering system
Monitoring of medical record documentation
Support for performance improvement and utilization management studies
Release of information, coordination of patient access to data and response to court subpoena and depositions
Dictation/transcription services
Providing financial/reimbursement support data, including diagnosis and procedure coding
Storage and retrieval system, including chart tracking system
Assisting in complying with legal and regulatory provisions and accrediting agency standards concerning health care data
Providing data security, privacy and confidentiality processes

Hours of Operation and Staffing:

The department is staffed Monday through Friday, 7:00 a.m.- 4:30 p.m.

Transcription hours are Monday through Friday 6:00 a.m.-4:30 p.m. and PRN weekends.

Services Offered:

Release of Information-Charts are copied after discharge upon request and upon presentation of an appropriate authorization.

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